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Privacy Policy

Effective Date: 11/01/2024

Last Updated: 11/01/2024

Welcome to Genius. Your privacy is a top priority for us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app and services.

  • Information We Collect
  • We collect the following types of information to provide and improve our services:

    • Call Data:
    • Summaries, transcriptions, and audio recordings of phone calls made to your Genius number.

    • Appointment Data:
    • Details of appointments scheduled via the AI Assistant, including confirmations sent via SMS to callers

    • Contact Data:
    • Names, phone numbers, and related contact information added to your app profile.

    • Usage Data:
    • Information about your interactions with the app (e.g., features used, session times).

  • How We Use Your Information
  • Your information is used for the following purposes:
    • To provide core functionalities, such as voice call handling, transcriptions, and appointment scheduling.
    • To send appointment confirmations via SMS to your callers.
    • To generate summaries and maintain a history of your calls and appointments.
    • To improve the app and develop new features.
  • Data Security
  • We take your data security seriously:
    • All call logs, transcriptions, and audio files are stored in a fully encrypted database.
    • Communications between the app and our servers are secured using industry-standard encryption protocols (e.g., SSL/TLS).
    • Access to your data is restricted to authorized personnel and systems.
  • Sharing Your Information
  • We do not sell, rent, or share your personal data with third parties, except in the following circumstances:
    • Service Providers: To trusted third-party vendors who assist in delivering our services (e.g., SMS services), under strict confidentiality agreements.
    • Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.
  • Your Rights
  • You have the right to:
    • Access, correct, or delete your personal information stored within the app.
    • Opt-out of SMS appointment confirmations.
    • Request a copy of your data in a portable format.
    To exercise these rights, please contact us at [email protected].
  • Data Retention
  • We retain your data only for as long as necessary to provide our services or as required by law. Once your account is deleted, all associated data will be permanently erased.

  • Changes to This Privacy Policy
  • We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

  • Contact Us
  • If you have questions or concerns about this Privacy Policy, please contact us at:If you have questions or concerns about this Privacy Policy, please contact us at:Address: 8180 NW 36th Street #308. Doral, FL, 33166